Celebrating Volunteer’s Week 2025: Thank you to our volunteers!

Volunteer’s Week is a national celebration of the contribution millions of people make across the UK through volunteering. It takes place every year during the first week of June and is a chance to recognise, thank and celebrate the impact volunteers have in our communities. 

At Voices in Exile, volunteers are at the heart of everything we do. During this Volunteer’s Week, we want to take a moment to celebrate and say a huge thank you to the incredible individuals who give their time, energy and compassion to support refugees, asylum seekers and vulnerable migrants across Sussex and Surrey. 

The range of roles that our volunteers take on  

Volunteers support our work in so many different ways. From working in the food bank to helping with back-office support, admin, marketing, social media and events; from teaching English and running support groups, to mentoring clients and helping with ad-hoc tasks – like putting together flatpack furniture for someone moving into a new home, or accompanying someone to a medical appointment.  

No matter how big or small the task, every act of support makes a real and positive impact. 

20 years of support from volunteers  

This year is particularly special for us, as we mark 20 years since Voices in Exile was founded. We began as a grassroots, volunteer-led organisation – created by people who saw a need and stepped in to help. Without volunteers, Voices in Exile simply wouldn’t exist. That spirit of compassion, solidarity and community still drives us today. 

The integral part that volunteers play: Team perspectives 

As Beth, our Advice and Casework Manager, shares: 

“Volunteers are a vital part of the advice team and bring different skills and experiences. They significantly increase our capacity and reach across the whole of our service and are an invaluable part of the team. We regularly receive positive feedback from people accessing our service about their experience of the support from volunteers.” 

 In our casework team, generalist volunteers play a key role in advocacy – often making a life-changing difference to individuals who may be at risk of homelessness or destitution. Anerley, another of our Caseworkers, explains: 

“Our Generalist Volunteers get involved in advocacy making significant impact to an individual. I think having another person speak with a client offers a different approach… it makes the case more holistic and feels like we cover more areas of support.” 

In our ESOL classes and support groups, volunteers help create welcoming, inclusive spaces where people can build confidence, learn and feel part of a community. As Hayat, our Group Facilitator, says: 

“The volunteers help me to create a sense of community and belonging in the groups… The group members value their presence and look forward to seeing them every week. We’re very lucky to have such dedicated individuals in the groups.” 

Colin, our Food Bank Coordinator, sees the difference volunteers make every single day: 

“I see clients arrive with a worried frown and leave with a big smile, not just because of the food we give them but because our volunteers listen to them and engage with them… They really love working with each other and support each other. I arrive on Monday morning with a smile and leave with a bigger one!” 

Our ESOL Teacher, Tilly, summed it up beautifully: 

“The ESOL classes could not run without you. Thank you all for your time, your dedication, your good humour and your compassion.” 

From everyone at Voices in Exile, thank you. You are a vital part of our team. Your kindness, dedication and belief in a more just and welcoming world makes a real difference. This Volunteer’s Week, we celebrate you and all that you do. 

Paula’s mentoring story: Could you be a Voices in Exile mentor?

Paula joined us as an Admin volunteer and has also recently acted as a mentor to Voices in Exile service users. We recently spoke to Paula to ask how her background as a GP enabled her to help refugees find work in the NHS, and what she enjoys about the mentoring experience.

Hi Paula, can you tell us a bit about yourself?

I’m a retired GP and moved to Brighton from Manchester 10 years ago. I’ve also worked in Public Health where I ran immunisation programmes and investigated outbreaks, and I used to teach at both Brighton and Sussex and Manchester medical schools.

Voices in Exile Admin Support Volunteer and Mentor, Paula

What made you join Voices in Exile?

Some of my patients in Brighton were refugees and I saw how hard it was for them. I wanted to do something useful when I retired and when I saw Voices in Exile was recruiting, it felt like a good fit. My husband and I are both children of immigrants.

What does a day in the Admin office look like?

I offered to support admin as both primary care and Public Health involve a lot of admin these days, and also my hearing isn’t great so it’s easier to do office work. Susan always finds me interesting things to do – digitising records, updating resources on the Voices website, or helping to organise events. It’s different every week! And everyone here is so supportive, it’s such a nice place to work.

Your professional career has enabled you to mentor some clients looking for employment, could you tell us more about that process?

It’s difficult for someone with a profession to change countries – even moving across the country can be difficult, as I found when I moved from Manchester. It’s even harder if you come from outside the NHS – you may have excellent knowledge of your specialty and a wealth of experience, but the recruitment process may be unfamiliar.

I have done my best to support two healthcare professionals in their search for work in the healthcare sector. They have a lot to offer and will be an asset to the NHS.

A Voices in Exile service user who recently found work after being supported by Paula said:

“Paula is very helpful and patient. When she sent me an email she sent all the details I needed and if I asked her to do anything she completed everything efficiently. With her help, I applied for a health care assistant role and got an interview and the job.”‘

Reunited in Brighton: A new start for Mohammed and Lana 

Here, Mohammed explains how support from Voices in Exile has helped him to settle in the UK since he left Sudan in 2019, and how he’s recently reunited with his wife, Lana, after 5 years apart.

A photo of Voices in Exile service user, Mohammed, volunteering at the food bank. A man stands in front of a shelf full of food smiling

“I came to the UK five years ago after fleeing conflict in my home country of Sudan. Voices in Exile have been supporting me here in Brighton.

I go to their English classes and they have helped me with applying for refugee status, getting a job, and helping me to reunite with my wife. I had to leave my wife behind in Sudan and I didn’t see her for more than five years. But she recently got her visa to come to the UK and now she is living here with me.

I volunteer in the food bank at Voices in Exile every week. I enjoy volunteering here because I can help other people in the same way that I have been helped and that makes me happy.

Everyone here is so friendly. Anytime I need help — with contacting the council, or the doctor, anything I need, I can talk to anyone here and I know they will help me.”

 

If you’d like to donate to Voices in Exile to support our food bank or the other work we do to support refugees and asylum seekers, visit our donate page.