Testimonials

EMAS often refer asylum seekers to the Voices … advice service and there is nothing else we have to offer sometimes to most distressed and worn-out parents. The food bank is also a much needed lifeline with some dignity for families too.  

I have worked with VIE since October ’21. I have worked with their caseworkers and directly with their clients providing welfare rights support and advice. All of the caseworkers I have supported have been extremely diligent and committed to their roles. They have been keen to build their knowledge based on the advice I have given and very pro-active in in identifying and solving problems for their clients.  

 

I enjoyed working with the caseworkers from Voices in Exile, I am impressed by the high professional standards and the compassionate person-centred approach to members from the diverse ethnic minority groups.  

Our very first ESOL group was made up solely of learners referred by ViE and we continue to work well together to provide vital ESOL courses for newly arrived refugees and migrants. 

It’s always a pleasure to work with ViE and we value your expertise in working with vulnerable refugees and migrants. 

Clients really develop sustained and trusting relationships with their Voices caseworkers and value the non-judgemental flexibility with which they are supported. The understanding and recognition of the barriers their particular situation presents with is also a relief as they do not have to constantly retell their story. 

VIE have been one of my main referral sources for many years. The support provided for newly settled Refugee families is fantastic and must make a huge difference to their experience of arriving in a new country/culture at a bewildering and stressful time. 

 I have been able to link with individual support workers for specific families on my caseload. The collaborative working is really valuable and despite language challenges I feel clients are given a very good service. 

ViE staff advocate strongly on behalf of their families and will make home visits or accompany to interviews as appropriate. I have found staff to be committed and ready to professionally challenge and also be kind and curious when working with resettled families. 

I especially appreciate Voices in Exile’s knowledge and skills on how to support service users who are refugees and their clear communication and willingness to work collaboratively to achieve the best outcomes for people we support.

Sussex Interpreting Services have worked with ViE over many years.  We provide Community Interpreters to support their invaluable casework service and make referrals from our Social Prescribing and Advocacy services.  We always find ViE to be responsive, caring, and effective.  

They are a vital service, operating in a challenging and complex landscape and in the best interests of asylum seekers and refugees.