Last year, a mother from Iran who had arrived in the UK on a spousal visa was introduced to Voices in Exile and was connected to our orientation groups. With no recourse to public funds and caring for her teenage child, she faced significant barriers to safety, security and independence.
Over time, she disclosed to our team that she was experiencing domestic abuse. She described controlling and coercive behaviours, isolation from friends, and psychological abuse. Our staff listened, ensured she was safe, and carefully explained her rights and the support available. Although she initially disengaged due to fear and the complexities of her situation, she returned to us when she felt ready – demonstrating the trust built with our staff.
How we supported her
When she reached out again more recently, this time disclosing escalating violence, our team acted immediately. We provided:
Specialist safeguarding and crisis support
Our generalist advice team met with her the same day, put safety measures in place, and coordinated an appropriate referral to children’s services.
Immigration advice
We arranged urgent support from our immigration specialist to help her understand her rights and options. This included applying under the Migrant Victim of Domestic Violence Concession, which was granted within 10 days, giving her access to housing and financial support.
Emergency hardship support
Because she left her home with very few belongings, we provided emergency grants to ensure she and her child had food, clothing, and essential items.
Housing and benefits advice
We worked closely with children’s services to secure temporary accommodation and have continued advocating for a safe and suitable placement closer to her support network.
Community, emotional and practical support
Through our orientation groups and ongoing casework, we offered a space where she felt heard, understood, and empowered to make decisions for herself and her child.
The impact
Thanks to her courage, and the holistic support provided by Voices, she was able to leave an abusive environment, secure financial stability, and begin rebuilding her life in safety. Although she had stepped away from support early on, she returned to us when she was ready. That trust illustrates the lasting impact of our person-centred approach.
She now has secure immigration status, access to benefits, and ongoing advocacy for safe, long-term housing. We continue to provide support to her as she builds a new future for herself and her child.
Looking ahead
The next stage is to provide tailored support in finding employment through our ESOL & Employability caseworker, who will work with her to assess her skills, improve her English language confidence, and identify appropriate training or job opportunities that can help her move towards long-term independence.
Why stories like this matter
Support from our funders and stakeholders allows us to provide specialist immigration advice, housing and benefits casework, emergency hardship grants, safeguarding and crisis intervention, domestic abuse referrals, employment and community based practical support.